Debt/Credit Settlement Info: Debt/Collection FAQ Links
| Keep
well-documented
transcripts of any
contact you have had
with the company over
this matter. Submit
complaints with the
Better Business Bureau,
the
State Attorney General's
Office for the state
in which the company is
headquartered, and with
the
U.S. Postal Inspectors
for mail fraud due to
false advertising (if
this applies in your
situation). Submit all
three complaints on the
same day and wait about
two weeks. When the
company gets inquiries
from these agencies,
they have to spend a lot
of time filling out
paperwork to answer for
themselves, and it's in
their best interest to
resolve the matter. I ended up getting $100 in rebates, even though they only owed me $60. They also apologized. These agencies all have online complaint forms for most locations. So it doesn't take you all day to file the complaints. You'll spend 30 minutes on the first complaint and then a lot of cutting and pasting to finish the other complaints much more quickly. My question: what other means have you used to resolve a dispute with a company? Credit Card disputes are covered in this thread. Rebate Disputes are covered here. If you have a telephone complaint, file a complaint with the FCC here: Filing a Complaint with the FCC Is EASY File a complaint with the Federal Trade Commission (FTC) Bureau of Consumer Protection for Internet, telemarketing, identity theft and other fraud-related complaints: Go Here and click on the "File a Complaint Online" button. FTC Taking the "Bait" Out of Rebates |
